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PRIVACY POLICY

This Privacy Policy describes how we collect, use, and disclose personal information when you visit our conference website. We are committed to protecting your privacy and ensuring the security of your personal information. By using our website, you consent to the practices described in this policy.

1. Introduction

This Privacy Policy sets out the ways in which Raya Services use your personal data. In this Privacy Policy:

‘we’, ‘us’ or ‘our’ means Raya Services. ‘the site’ means the Raya Services website you are visiting or engaging with; and ‘you’ and ‘your’ means you, the person engaging with us, registering for our events or services or visiting our site.

By registering for one of our events, subscribing to our services, visiting our site or otherwise interacting with us, we will process your personal data in accordance with this Privacy Policy and applicable data protection and privacy laws.

2. Information We Collect

We collect any information you provide to us when you complete registration forms, or provide us with your details over the phone, for example when you register to attend one of our events (whether as a delegate, exhibitor, speaker or attendee) or subscribe to our mailing list. This information might include your name, address, email address, phone number, credit card information and other information relevant to the event or service that you’re registering for.

  •   Personal Information: We may collect personal information, such as your name, email address, phone number, and organization, when you voluntarily provide it to us during registration, ticket purchase, or when you contact us. We will only collect the information that is necessary to fulfil the purposes outlined in this policy.
  •   Automatically Collected Information: When you visit our website, we may automatically collect certain information about your device, browsing actions, and patterns. This information may include your IP address, browser type, operating system, referring URLs, and other similar data.
  •   Information we receive from third parties: We may collect information about you from third parties that we work closely with for the purposes of delivering to you the services that you request from us. For example, we may engage third parties to assist us with our online event registration systems or payment systems; these third parties will collect information directly from you on our behalf. We may also engage third parties to operate event websites on our behalf; these entities will collect information directly from you about your visits to the website on our behalf.

3. Use of Information

We may use the personal information we collect to:

  •   Process and manage conference registrations, ticket purchases, and attendance.
  •   Send you important updates & information related to the conference you registered for.
  •   Respond to your inquiries and provide customer support.
  •   Send you promotional materials, newsletters, and marketing communications, if you have opted-in to receive them.
  •   Improve our website and services, and customize your experience.

Automatically Collected Information: We may use automatically collected information for various purposes, including:

  •   Analysing trends and statistics.
  •   Administering and optimizing the website.
  •   Gathering demographic information.
  •   Detecting and preventing security incidents.

4. Sharing of Information

We may share your personal information with third parties in the following circumstances:

  •   With service providers who assist us in operating our website and providing services to you. These service providers are obligated to keep your information secure and confidential.
  •   To comply with legal obligations, such as responding to lawful requests and legal process.
  •   In connection with a merger, acquisition, or sale of our company assets, provided that the recipient agrees to adhere to the terms of this Privacy Policy.

5. Data Security

Raya Services take appropriate measures to protect the security of your personal information. However, please note that no method of transmission over the internet or electronic storage is 100% secure.

6. How we look after your data and how long we keep it for

We use a variety of technological and operational security measures to protect your information against any unauthorised access to, unlawful use of, and modification and destruction of any personal data we store. We will retain your information for as long as is necessary to provide you with the services that you have requested from us. Where you have not participated, attended or registered to attend or participate in one of our events, or otherwise engaged with us in four years, we will delete your data.

You have the right to:

  •   Request access to your personal data
  •   Request correction of your personal data
  •   Request erasure of your personal data
  •   Request restriction of processing your personal data

If you wish to exercise any of the rights stated above, please reach out to us at info@rayaservices.com

7. Your Choices

When providing your personal information, you may have the option to limit the use of your information for direct marketing purposes. You can also opt-out of receiving future promotional emails by following the instructions in the email.

8. Cookies

We use cookies to ensure that you get the most out of our site. Cookies are small text files which we store on the device you use to access the site. Cookies allow us to monitor your use of the software and simplify your use of the site. For example, a temporary cookie is also used to keep track of your "session".

If you do not wish for cookies to be installed on your device, you can change the settings on your browser or device to reject cookies. For more information about how to reject cookies using your internet browser settings please consult the “Help” section of your internet browser (or alternatively visit http://www.aboutcookies.org). Please note that, if you do set your Internet browser to reject cookies, you may not be able to access all of the functions of our websites.

9. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or the content of such websites. We encourage you to review the privacy policies of those third parties.

10. Children's Privacy

Raya Services’ website or its events are not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If you believe that we have inadvertently collected information from a child, please contact us, and we will promptly take steps to delete the information.

11. Changes to this Privacy Policy

Raya Services reserve the right to update or modify this Privacy Policy at any time. If we make material changes, we will notify you by posting the revised policy on our website or by other means. Your continued use of the website after such changes indicates your acceptance of the updated Privacy Policy.

12.Contact us

RAYA Services
PO Box 211, PC 111
Muscat, Sultanate of Oman
Phone: +968 91249138
Email: info@rayaservices.com